Question 1

Is the PID system already available in all medical and dental practices?

Accepted Answer

No, the PID is a relatively new technological advancement in healthcare and has not yet been widely adopted. Our practice is proud to be among the first in Luxembourg to implement this technology. By choosing our practice, you gain direct access to this streamlined payment system, allowing you to manage your healthcare expenses more effectively without the need for upfront payments.

Question 2

Does PID apply to all types of health insurance?

Accepted Answer

Yes, the PID is valid for all insured persons covered by the Luxembourg health and maternity insurance scheme (CNS, CMFEP, CMFEC, etc.). The CNS will continue to cover the costs.

Question 3

Will I still be able to request the classic refund if I so wish?

Accepted Answer

Of course, the other repayment methods (conventional, accelerated) still coexist with the IRS. In the event of disagreement over CNS pricing, or if the patient prefers not to use the PID, the usual reimbursement procedures still apply.

Question 4

What documents will I receive after a PID treatment?

Accepted Answer

No fee statement will be printed. You will simply receive a receipt on your own behalf, in the form provided. The details of the PID payment will be available in your online space on MyGuichet.lu or will be sent to you by post according to your preferences.

Question 5

Are there any additional costs for me?

Accepted Answer

No, PID is a free service, at no additional cost to the patient. It is designed to simplify your healthcare pathway.

Question 6

Is PID compulsory, or can I refuse to use it?

Accepted Answer

Use of the PID is in no way compulsory for the patient. You are free to choose whether or not to be covered by this method during your consultations.

Question 7

How do I know which procedures are covered by the PID?

Accepted Answer

Detailed information on the procedures and treatments eligible for PID, as well as exclusions, can be obtained directly from your healthcare professional or from the Caisse Nationale de Santé website.

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